I just found this gem on the Direct TV and though you all might be in the mood to send in some complaint emails:
We experienced temporary technical difficulties early this morning which resulted in some channels not being available to customers (the majority of our channels were not affected). We have since corrected the problem.
In the case of the Red Sox game, any customers who have NESN or ESPN2 in HD were able to see the entire game. For customers who watch NESN in Standard Definition (SD), we were able to bring the channel back at the top of the seventh inning. For customers who watch ESPN2 in SD the channel came back on later, after the game was over.
We deeply apologize, particularly to Red Sox fans, for any inconvenience this may have caused.
Excuse me, "particularly to Red Sox fans"?!? What are we, invisible here?! Like I wasn't already completely steamed about this whole broadcasting fiasco, and now they put out this insulting apology?
If you've got a minute, give them a call, or send them an email: